Dealing with problems at school
Discipline and exclusions, bullying, illness, complaining about a school, appealing an exam result and advice for schools on drug issues.
Services
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Request a replacement exam certificate or a certified statement of results if you've lost your original - check the list of old exam boards if your board no longer exists
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Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted.
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Bullying at school and the law - what your school and the police must do about bullying and how you should report it
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Schools can sanction pupils or exclude them - find out what schools are allowed to do, like search pupils for knives or drugs
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What happens if your child cannot go to school for health reasons - responsibilities of the local council and school and how medical needs are handled at school