Driving test bookings and enquiries
Before you contact DVSA, you can read how to:
- book your driving test
- change the location, time or date of your driving test
- cancel your driving test
- check your booking details
You can also find out about:
- what you must take to your driving test
- how to find an earlier driving test and when appointments are released
- what to do if you have problems accessing the service
What you’ll need when you contact DVSA
You’ll need 2 of the following:
- your driving licence number
- your theory test pass certificate number
- your driving test booking reference
Webchat
You can use the webchat service to contact DVSA about your driving test (open 8am to 5pm, Monday to Friday).
You can use WhatsApp to message DVSA about your driving test.
You can send a message at any time, but DVSA will only reply between 8am and 5pm, Monday to Friday.
You cannot use WhatsApp to call DVSA, make a payment or book a test.
Social media
You can contact DVSA about your driving test by sending a direct message to:
DVSA driving test enquiries and booking support customerservices@dvsa.gov.uk
Phone
DVSA driving test enquiries and booking support
Telephone: 0300 200 1122
Monday to Friday, 8am to 5pm
Find out about call charges
If you’re deaf or hard of hearing
You can use the British Sign Language (BSL) video relay service.
Your answers
- 1. What do you want to contact DVSA about?
- Driving tests (theory or practical)
- Change 1. What do you want to contact DVSA about?