Use this service to:
- find an earlier driving test (sometimes called a ‘cancellation appointment’)
- move your driving test to a later date
- change which test centre you take your test at
You must give at least 3 full working days’ notice to change your test or you’ll have to pay again. Monday to Saturday count as working days but Sundays and public holidays do not.
If you change your test at short notice
If you need to change your test, you should give at least 3 full working days’ notice or you’ll have to pay again.
Get a refund after you’ve changed your test
You can get a refund if you have:
- an illness (including COVID-19) or injury that means you cannot take your test
- suffered a bereavement
- to take an exam at a school or college
- had your driving licence stolen
Email DVSA with the subject title ‘Unavoidable short notice cancellation’.
Attach proof of the reason you’ve had to change your appointment. This can be:
- a letter from your school or college confirming you have an exam at the same time as your appointment
- a crime number and contact name of the police officer if you’ve had your driving licence stolen
- a fit note or medical certificate from a healthcare professional such as your GP
If you were sick for 7 days or fewer, you might have to pay for a private medical certificate.
As well as attaching the proof, you’ll need to include at least 2 of these in your email:
driving licence number
theory test pass certificate number
driving test booking reference
DVSA customer services
DVSA will tell you when you’ve been refunded the fee and can help you find a new test appointment.
Change your appointment online
You can find and book appointments up to 24 weeks in advance.
This service is available from 6am to 11:40pm.
Before you start
You need your:
- UK driving licence number
- driving test reference number or theory test pass certificate number (from the letter you got when you passed your theory test)
You can find your theory test pass certificate number if you’ve lost your letter.
How many times you can change your appointment
You can change your appointment up to 6 times. If you need to make more changes after that, you have to cancel your test and rebook it.
Cancel your test. You’ll get a full refund if you give at least 3 clear working days’ notice.
Book a new test. You’ll have to pay for the test when you book.
There’s a different service to change your driving test in Northern Ireland.
Help accessing the online service
Find out what to do if you’re having problems accessing the online service, for example:
- you get an ‘error 15’ message after selecting ‘Start now’
- the service does not load after selecting ‘Start now’
- you get a ‘search limit reached’ message