Start or continue a claim

You can make a claim online. It does not cost anything to apply.

You do not have to use a legal adviser. If you choose to use one, you cannot claim the cost back.

What you need to apply

When you make a claim to the Criminal Injuries Compensation Authority (CICA), you need to provide:

  • the date and location of the crime
  • the name of the police force you reported the crime to
  • your crime reference number
  • your GP’s name and address
  • your dentist’s name and address (if you had dental treatment because of your injuries)
  • details of any previous applications you’ve made to CICA
  • details of any unspent criminal convictions

You’ll be asked if you’ve tried to get compensation or other money you’re entitled to, for example:

  • by claiming benefits
  • through insurance payments
  • from a civil court claim
  • from a criminal court case (if the crime went to court)

Do not wait for the outcome of other claims before you apply.

If you’re applying for someone else

In some cases, you need to provide proof of your right to apply for someone else. This includes if the person you’re applying for:

  • is under 18 - you’ll need to have proof of parental responsibility, such as a full birth certificate or a court order
  • cannot handle their own affairs - you’ll need to have proof of legal authority to act on their behalf, such as power of attorney or a court order

Start or continue a claim

You’ll need a GOV.UK One Login if you want to save your application and return to it later. You’ll be able to create a GOV.UK One Login if you do not already have one.

The service will time out if you stop using it for 30 minutes or more.

Start or continue a claim

Help making your application

Contact the CICA helpline if you need help because you:

  • do not feel confident using a computer or mobile device
  • do not have internet access

CICA
Inside the UK: 0300 003 3601
Outside the UK: +44 (0)203 684 2517
Monday to Friday, 8.30am to 3pm
Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601
Find out about call charges

You can ask a friend or relative to make an application on your behalf.

General enquiries

Email info@cica.gov.uk if you have a question about the claims process.