Make a claim

You can claim for compensation online.

When you make a claim to the Criminal Injuries Compensation Authority (CICA), you may need to provide:

  • the date and location of the crime
  • the name of the police station where the crime was reported
  • your crime reference number
  • your GP’s name and address
  • your dentist’s name and address (if you had dental treatment because of your injuries)
  • details of any previous applications you’ve made to CICA
  • details of any unspent criminal convictions

If you deliberately provide information you know is wrong or misleading, you may be prosecuted and your application for compensation may be refused.

You’ll be asked if you’ve tried to get compensation or other money you’re entitled to, for example:

  • by claiming benefits
  • through insurance payments
  • from a civil court claim
  • from a criminal court case (if the crime went to court)

You do not need to wait for the outcome of other claims before you apply.

It does not cost anything to apply and you do not have to use a legal adviser.

You cannot save your application and return to it later. The service will time out if you stop using it for 30 minutes or more.

Make a claim

Help making your application

Contact the CICA helpline if you need help because you:

  • do not feel confident using a computer or mobile device
  • do not have internet access

CICA
Inside the UK: 0300 003 3601
Outside the UK: +44 (0)203 684 2517
Monday, Tuesday, Thursday and Friday, 8.30am to 5pm
Wednesday, 10am to 5pm
Relay UK (if you cannot hear or speak on the phone): 18001 0300 003 3601
Find out about call charges

You can ask a friend or relative to make an application on your behalf.

General enquiries

Email info@cica.gov.uk if you have a question about the claims process.

You cannot claim the cost of using a legal adviser.