Get help and support for your business

Your business can get advice and financial help from government-backed schemes. Enter your details and select the type of support you need.

You can also get:

If you’re unemployed or on benefits you may be able to get extra help through your Jobcentre Plus work coach.

England

You can contact the government’s Business Support Helpline for free advice.

You can also find free support, advice and sources of finance through your local ‘growth hub’.

Business Support Helpline (England)
Telephone: 0300 456 3565
enquiries@businesssupporthelpline.org
Monday to Friday, 9am to 6pm
Find out about call charges

The Business Support Helpline for England is also on:

Scotland

Get free advice from Business Gateway online, or over the phone.

Business Gateway (Scotland)
Telephone: 0300 013 4753
Textphone: 0800 023 2071
Monday to Friday, 8am to 6pm
Find out about call charges

Wales

Get help with your business online, or by calling the Business Wales Helpline.

Business Wales Helpline
Telephone: 0300 060 3000
Monday to Friday, 8:30am to 5:30pm
Find out about call charges

Northern Ireland

Find advice and support for starting a business. You can also contact the Invest Northern Ireland helpline.

Invest Northern Ireland
Telephone: 0800 181 4422
Monday to Friday, 8:30am to 5pm
Find out about call charges

  1. Step 1 Make sure your business has an EORI number that starts with GB

    You’ll need an Economic Operator Registration and Identification (EORI) number starting with GB to continue importing goods.

    1. Get an EORI number
  2. Step 2 Decide who will make the import declarations

  3. Step 3 Apply to make importing easier

    You can apply to use 'transitional simplified procedures' to reduce the amount of information you need to give at the border.

    1. Register for transitional simplified procedures
    2. Decide what other customs procedures you could use

    You may also be able to use the Common Transit Convention (CTC) to simplify how your goods pass through customs and when you pay customs duties.

    1. Find out if you can use CTC
  4. and Set up a duty deferment account if you import regularly

    Set up a duty deferment account if you want to be able to make one payment of customs duties a month instead of paying for individual shipments.

    You must set one up if you plan to use transitional simplified procedures.

    1. Set up a duty deferment account
  5. Step 4 Check the rate of tax and duty you’ll need to pay

    You’ll need to pay customs duties and VAT on all imports.

    1. Find out the rate of customs on imports after Brexit
    2. Check when you'll need to account for and pay VAT

    You’ll also need to pay excise duties if you’re importing alcohol, tobacco or biofuels.

    1. Find out the rate of excise duty on imports
  6. Step 5 Check what you need to do for the type of goods you import

  7. Step 6 Get help and support