You’ll be asked to make payments to the Department for Work and Pensions (DWP) Debt Management team if you no longer receive the benefit. You can contact them to arrange a payment plan.
Use DWP’s bank account details to pay, quoting the reference number shown on your letter.
|Account name||Sort code||Account number|
|DWP Debt Management||403418||51826107|
Use the following details if you’re paying from an overseas account.
|DWP Debt Management||GB21MIDL40341851826107||MIDLGB22|
Direct Debit, cheques and cash
Contact Debt Management to:
- set up monthly repayments by Direct Debit
- request a paying-in slip for cheque or cash payments
DWP Debt Management contact centre
Telephone: 0345 850 0293
Textphone: 0345 604 6697
Calling from abroad: +44 (0)161 904 1233
Monday to Friday, 8am to 8pm
Saturday, 9am to 4pm
Find out about call charges
If you can’t pay back the money
DWP may either:
- ask your employer to deduct money from your earnings
- pass your case to an independent debt collector
You’ll get a letter to warn you about this.
If your case is passed to a debt collector, the letter will be from one of the following debt collection agencies:
- CCS Collect
- Credit Solutions
- DLC (Direct Legal and Collections)
- drydensfairfax Solicitors
You should deal directly with the debt collector to arrange repayment.