The British Embassy in Zimbabwe maintains and develops relations between the UK and Zimbabwe.

Find out more on our UK and Zimbabwe news page. We provide services to British nationals living in and visiting Zimbabwe. You can access UK government services while in Zimbabwe.

Urgent assistance

If you’re travelling in Zimbabwe, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in Zimbabwe during coronavirus.

See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.

If you’re in Zimbabwe and you need advice which is not covered by reading our travel advice then you can contact us online.

If you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +441908516666.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

We offer the administration of the Oath of Allegiance and issue Emergency Travel Documents. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Zimbabwe.

Feedback

For feedback on our services, please email feedback.consular.services@fco.gov.uk or for more detailed information visit our complaints procedure.

Our people

Melanie Robinson

British Ambassador to Zimbabwe

Contact us

British Embassy Harare

3 Norfolk Road,
Mount Pleasant,

Harare
Harare
Zimbabwe

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-harare

Our staff are working remotely as our building is closed. When calling, you may therefore hear a message stating that our offices are closed. However, we are available 24/7. If in need of urgent assistance, please stay on the line and select the option for ‘calling about an emergency involving a British National’ to speak to an officer.

For enquiries that are not about consular issues, email: ukinfo.harare@fco.gov.uk.

We are currently experiencing technical issues with our main telephone number. Please phone us on +44 (0)1908 516666 should you encounter difficulties contacting us.

To speak to a visa adviser calls cost £1.37 per minute in addition to the standard network charges. Payment is accepted by credit or debit card. You are not charged until you are connected to an adviser.
Cards accepted:
Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Maestro

Access and opening times

Corporate information