We maintain and develop relations between the UK and Zimbabwe. The British Embassy in Harare provides services to British nationals living in and visiting Zimbabwe.

You can access UK government services while in Zimbabwe.

Urgent assistance

If you’re in Zimbabwe and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +263 4 85855200. If you’re in the UK and worried about a British national in Zimbabwe, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Harare.

Other consular services

Notarial and documentary services

We offer notarial services including witnessing a signature, administration of oath of allegiance, certification of documents. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Zimbabwe.


For feedback on our services, please email feedback.consular.services@fco.gov.uk or for more detailed information visit our complaints procedure.

Our people

HMA Catriona Laing CB

HMA Catriona Laing CB

British Ambassador to Zimbabwe

Contact us

British Embassy Harare

3 Norfolk Road,
Mount Pleasant,


To speak to a visa adviser calls cost £1.37 per minute in addition to the standard network charges. Payment is accepted by credit or debit card. You are not charged until you are connected to an adviser.
Cards accepted:
Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Maestro

Access and opening times

Corporate information