The British Embassy in Turkmenistan maintains and develops relations between the UK and Turkmenistan.
Our staff are currently working remotely due to coronavirus (COVID-19), however we are available 24/7. If you are need of urgent assistance, please stay on the line and select the option ‘calling about an emergency involving a British national’ to speak to an officer.
Find out more on our UK and Turkmenistan news page.
We provide services to British nationals living in and visiting Turkmenistan. You can access UK government services while in Turkmenistan.
If you’re travelling in Turkmenistan, see how to Return to the UK during the coronavirus (COVID-19) pandemic. If you cannot return at this time, see how to stay safely in Turkmenistan during coronavirus.
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you’re in Turkmenistan and you need advice which is not covered by reading our travel advice then you can contact us online.
If you’re in Turkmenistan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +993 12 36 34 62/64.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
You won’t be able to enter or transit Turkmenistan using a UK Emergency Travel Document (ETD). If your ETD has been issued in Turkmenistan, you will need an exit visa from the State Migration Service of Turkmenistan or Department of Visa and Registration before you can travel out of Turkmenistan. This process can take up to 5 working days.
Other consular services
Notarial and documentary services
We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document and witness a signature. See the full list of notarial and documentary services we provide
We charge fees for some of our services. See the full list of consular fees in Turkmenistan.
British Embassy Ashgabat
3rd Floor Office Building
Four Points Ak Altyn Hotel
Fax +99 312 363 465
Telephone +993 12 36 34 62/64
When calling you may hear a message stating that our offices are closed. However, we are available 24/7. If in need of urgent assistance, please stay on the line and select the option for “calling about an emergency involving a British National’ to speak to an officer.”
Use our contact form for consular enquiries:
For enquiries that are not about consular issues, email: email email@example.com.
Visa enquiries: https://ukvi-international.faq-help.com/
If you are having difficulty with the main telephone number for the Embassy, please try any of the following: +993 12 363463, 363464, 363466, 363498 or 363474; or call the FCO Switchboard in London on +44 (0)20 7008 1500 for assistance.
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