About The Consular Section of the British Consulate-General Shanghai

1702, British Centre, Garden Square, 968 West Beijing Road, Shanghai
200041
China

Telephone
+86 (0) 21 3279 2000

Fax
+86 (0) 21 3279 2009

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-shanghai

24/7 support is available by telephone for all routine enquiries and emergencies.
Please call +86 (0) 21 3279 2000.

Public access to the Consulate-General is by appointment only. Please visit gov.uk/world/china or call +86 (0) 21 3279 2000.

Change in visitor access due to Covid-19

Public access to the Consulate-General continues to be by appointment only. Garden Square building management have restrictions on public access. Visitors must have an appointment and hold a Green Health Code (sui shen ma) and undergo a temperature check.

For the safety of visitors and staff further temperature checks will be conducted by Consulate-General security personnel and visitors must wear a facemask throughout their visit/appointment.

Disabled access

The Foreign & Commonwealth Office and this Consulate-General are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled visitors, we have set out below details of disabled access at this Consulate-General. We hope this information is helpful.

General physical access

If you foresee requiring any assistance, please telephone us in advance of your visit so we can ensure that we are able to provide access for you (Tel: +86 (0)21 3279 2000 and ask for the Security Manager).

  • Entrances: Disabled access exists to the Garden Square Building. Please telephone +86 (0)21 3279 2000 for assistance in advance.
  • steps and staircases are clear and unobstructed
  • toilets: a disabled toilet is located in the 16th floor of Garden Square
  • floor coverings: floor coverings are safe and even
  • doors: if necessary, the security guards can assist in opening doors
  • lighting: adequate throughout
  • emergency/evacuation: procedures are in place to assist disabled persons in the event of emergency/evacuation
  • phones: accessible to wheelchair users