Consul-General in Shanghai
The British Consulate-General in Shanghai represents the UK government in Shanghai City, Zhejiang Province, Jiangsu Province and Anhui Province.
Our work covers a range of issues including increasing mutual economic prosperity, climate change and energy, establishing stronger people-to-people ties and supporting British nationals in China.
If you’re in Shanghai and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +86 (0) 21 3279 2000. If you’re in the UK and worried about a British national in China, call 020 7008 1500.
Get an emergency travel document
Before you are able to leave China with an ETD you will need to obtain an Exit Visa from your local Public Security Bureau’s (PSB) Entry & Exit Division. This may take up to 10 working days. Consular staff can direct you to the nearest PSB.
Please note that we are unable to issue ETDs if requested for the following reasons:
- you wish to renew your Chinese residence permit – ETDs are for travel purposes only
- your normal passport is with the local PSB to renew your Chinese residence permit – the Chinese authorities will not permit you to hold more than one visa at the same time
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at your nearest embassy or consulate.
Other consular services
Notarial and documentary services
We may be able to offer notarial services, including administering an oath, affirmation or statutory declaration, making a certified copy of a document, and preparing a document in English or Chinese. See the full list of notarial and documentary services we provide.
Read our advice for British nationals and UK companies on commercial disputes in China, covering details of what we can and cannot do if you are involved in a commercial dispute in China, as well as information on travel bans and where else to seek advice and support.
We charge fees for some of our services. See the full list of consular fees in China.
We also provide services in:
British Consulate-General Shanghai
The British Centre, 17F Garden Square, 968 West Beijing Road
Telephone (General enquiries only) +86 (0) 21 3279 2000
Fax (General) +86 (0) 21 3279 2005
Fax (Consular) +86 (0) 21 3279 2009
Use our contact form for consular enquiries
Opening hours (local time):
Monday to Friday: 9.00am to 5.00pm
The Consular Section of the British Consulate-General Shanghai
1702, British Centre, Garden Square, 968 West Beijing Road, Shanghai
Telephone +86 (0) 21 3279 2000
Fax +86 (0) 21 3279 2009
Use our contact form for consular enquiries:
24/7 support is available by telephone for all routine enquiries and emergencies.
Please call +86 (0) 21 3279 2000.
Public access to the Consulate-General is by appointment only. Please visit gov.uk/world/china or call +86 (0) 21 3279 2000.