The British Consulate-General in Shanghai represents the UK government in China.
Our work covers a range of issues including increasing mutual economic prosperity, climate change and energy, establishing stronger people-to-people ties and supporting British nationals in China.
If you’re travelling in China, see our China travel advice about coronavirus (COVID-19).
If you’re in Shanghai City, Zhejiang Province, Jiangsu Province or Anhui Province and you need advice which is not covered by reading our travel advice then you can contact us online
If you’re in Shanghai City, Zhejiang Province, Jiangsu Province or Anhui Province and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +86 (0) 21 3279 2000.
Get an emergency travel document
Before you are able to leave China with an ETD you will need to obtain an Exit Visa from your local Public Security Bureau’s (PSB) Entry & Exit Division. This may take up to 10 working days. Consular staff can direct you to the nearest PSB.
Please note that we are unable to issue ETDs if requested for the following reasons:
- you wish to renew your Chinese residence permit – ETDs are for travel purposes only
- your normal passport is with the local PSB to renew your Chinese residence permit – the Chinese authorities will not permit you to hold more than one visa at the same time
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.
Other consular services
Notarial and documentary services
We may be able to offer notarial services, including administering an oath, affirmation or statutory declaration, making a certified copy of a document, and preparing a document in English or Chinese. See the full list of notarial and documentary services we provide.
The Department for International Trade (DIT) China and the British Embassy in China do not become directly involved in civil or commercial disputes between companies or individuals. Business disputes are primarily a private matter or one of arbitration for the courts.
Read our overseas business risk guide for China. This explains the options available to settle a commercial dispute in China. It also explains actions UK companies should take before entering into a commercial contract in China.
We charge fees for some of our services. See the full list of consular fees in China.
We also provide services in:
Development work in China
The UK and China work together on common development objectives such as helping poor countries address pandemics, recovery following natural disasters and building stronger economies in Africa.
- Development Tracker: China to explore international development projects funded by the UK government by country and sector
- China and the UK updates, news and events from the UK government in China
Find out more in the country profile for Asia Regional.
British Consulate-General Shanghai
Use our contact form for consular enquiries
Opening hours (local time):
Monday to Friday: 9.00am to 5.00pm
The Consular Section of the British Consulate-General Shanghai
Use our contact form for consular enquiries:
24/7 support is available by telephone for all routine enquiries and emergencies.
Please call +86 (0) 21 3279 2000.
Public access to the Consulate-General is by appointment only. Please visit gov.uk/world/china or call +86 (0) 21 3279 2000.