The British Consulate-General in Shanghai represents the UK government in Shanghai City, Zhejiang Province, Jiangsu Province and Anhui Province.

Find out more on our UK and China news page. We provide services to British nationals living in and visiting China. You can access UK government services while in China.

Our work covers a range of issues including increasing mutual economic prosperity, climate change and energy, establishing stronger people-to-people ties and supporting British nationals in China.

Urgent assistance

If you’re in Shanghai and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +86 (0) 21 3279 2000. If you’re in the UK and worried about a British national in China, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Before you are able to leave China with an ETD you will need to obtain an Exit Visa from your local Public Security Bureau’s (PSB) Entry & Exit Division. This may take up to 10 working days. Consular staff can direct you to the nearest PSB.

Please note that we are unable to issue ETDs if requested for the following reasons:

  • you wish to renew your Chinese residence permit – ETDs are for travel purposes only
  • your normal passport is with the local PSB to renew your Chinese residence permit – the Chinese authorities will not permit you to hold more than one visa at the same time

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at your nearest embassy or consulate.

Book an appointment for an emergency travel document in the British Embassy Beijing

Book an appointment for an emergency travel document in the British Consulate-General Chongqing

Book an appointment for an emergency travel document in the British Consulate-General Guangzhou

Book an appointment for an emergency travel document in the British Consulate-General Shanghai

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administering an oath, affirmation or statutory declaration, making a certified copy of a document, and preparing a document in English or Chinese. See the full list of notarial and documentary services we provide.

Commercial disputes

Read our advice for British nationals and UK companies on commercial disputes in China, covering details of what we can and cannot do if you are involved in a commercial dispute in China, as well as information on travel bans and where else to seek advice and support.

Consular fees

We charge fees for some of our services. See the full list of consular fees in China.

We also provide services in:

Our people

Contact us

British Consulate-General Shanghai

The British Centre, 17F Garden Square, 968 West Beijing Road
200041 Shanghai
China

Opening hours (local time):
Monday to Friday: 9.00am to 5.00pm


Counter services of the Consular Section (local time):
Monday, Wednesday, Thursday: 9.30am to 12pm, 2pm to 4pm
Tuesday, Friday: 9.30am to 12pm

Access and opening times

The Consular Section of the British Consulate-General Shanghai

1702, British Centre, Garden Square, 968 West Beijing Road, Shanghai
200041
China

Counter services (local time) :
Monday, Wednesday, Thursday: 9.30am to 12pm, 2pm to 4pm
Tuesday, Friday: 9.30am to 12pm

Access and opening times