If you have a hearing

You’ll be told when and how the hearing will be held.

Your hearing may take place by phone, by video or in person. Read how to take part in a phone or video hearing.

You can watch a video about what happens at a video hearing.

If you or your witness or representative is outside the UK and wants to give live video or audio evidence, contact the tribunal to request it. Tell the tribunal what country you, the witness or representative is in and what type of evidence is being given. You must do this as soon as possible.

Documents you’ll need

You’ll be asked for copies of all documents relevant to your appeal (such as letters, invoices and accounts) together with your notice of appeal.

You must also give the tribunal your decision letter and any response you made.

You might be sent a ‘bundle’ of documents before the hearing. This is usually by email, but you can request a paper copy. Your appeal acknowledgement letter will tell you how to do this.

You must bring the ‘bundle’ of documents to the hearing.

Who’ll be at the hearing

You can represent yourself at the hearing or have a representative act on your behalf. This could be a legal adviser, tax adviser or accountant.

There will be a tribunal panel led by a judge. In some cases, the tribunal may appoint other panel members.

Representatives from the organisation you’re appealing against may come to the hearing.

The hearing will be open to members of the public.

You can also ask any of the following people to the hearing:

  • a representative, if you have one
  • a friend, family member or colleague
  • a witness, if you need one

If you’re having a video hearing, you’ll need to tell the tribunal if any of these people are coming so they can be given access to the hearing.

The tribunal will not pay for any travel or accommodation costs to allow you or any of these people to attend the hearing.

What happens at the hearing

You (or your representative) will present your case to the tribunal. You must explain:

  • what has been agreed
  • what you think is wrong
  • what evidence you have to support you, like any documents or witnesses

Representatives from the other party will present the case against you.

The tribunal and the other party may also ask questions during the hearing.