Statutory Sick Pay (SSP)

4. How to claim

To claim Statutory Sick Pay (SSP), tell your employer in writing (if they request it) and by their deadline (or within 7 days if they don’t have one).

You only need a doctor’s ‘fit note’ (or sick note) if you’re off sick for more than 7 days.

If you’re unhappy with a decision

Talk to your employer if you think:

  • their decision not to pay you SSP is wrong
  • you’re not getting the right amount of SSP

You can ask them for a reason. If this doesn’t sort the problem, contact the HM Revenue and Customs (HMRC) statutory payment dispute team.

HMRC statutory payment dispute team
Telephone: 03000 560 630
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 4:30pm
Find out about call charges

If you’re a textphone user, contact the HM Revenue and Customs (HMRC) employees’ enquiry line.

HMRC employees’ enquiry line
Textphone: 0300 200 3212
Monday to Friday, 8am to 5pm
Find out about call charges