Statutory Sick Pay (SSP)

How to claim

To claim Statutory Sick Pay (SSP), tell your employer by the deadline. Check with your employer how you should tell them.

If you cannot work for 7 or more days (including non-working days) you need:

  • an ‘isolation note’ if you’re unable to work because of coronavirus (COVID-19)
  • your NHS or GP letter if you have been told to stay at home because you’re at high risk of severe illness from coronavirus
  • your notification from the NHS or public health authorities if you’ve been told to self-isolate because you’ve come into contact with someone with coronavirus
  • a ‘fit note’ (or sick note) if you’re off sick for another reason

If you’re unhappy with a decision

Talk to your employer if you think:

  • their decision not to pay you SSP is wrong
  • you’re not getting the right amount of SSP

You can ask them for a reason. If this does not sort the problem, contact HM Revenue and Customs (HMRC).

HMRC statutory payment dispute team
Telephone: 03000 560 630
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 4:30pm
Find out about call charges

If you’re a textphone user, contact the HM Revenue and Customs (HMRC) employees’ enquiry line.

HMRC employees’ enquiry line
Textphone: 0300 200 3212
Monday to Friday, 8am to 5pm
Find out about call charges