Energy companies have started installing smart meters in homes across Great Britain - most homes should have one by 2020.

A smart meter sends an electronic meter reading to your energy supplier, meaning:

  • they won’t need to take a manual meter reading
  • you won’t get estimated bills
  • it’ll be easier to switch energy suppliers

You’ll also get a digital display in your home, helping you to keep track of how much energy you’re using and how much it’s costing.

You won’t have to pay for your smart meter or digital display up front - the cost will be included in your energy bill.

A smart meter won’t change how you currently pay your energy bill, eg monthly or pre-paid.

More information

Read about how smart meters work, or contact your energy supplier or the Energy Saving Advice Service.

Energy Saving Advice Service
0300 123 1234
Monday to Friday, 9am to 8pm
Saturday, 10am to 2pm
Find out about call charges

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