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Departments, agencies and public bodies
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Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures
Complain about a trade union if you think they've broken the rules - ballots, strikes, mergers, what you can and cannot complain about, appeal against a decision, anonymous complaints
You can complain to the Certification Officer about a trade union if…
Email or call the Certification Officer to talk about your complaint…
You’ll usually get the chance to attend a hearing with the Certification…
You will not get a decision about your complaint at the hearing. You’ll be…
Data which tracks whether telecommunications customers had a reason to complain about the service they received; if they went on to make a complaint; and, if not, why not. (Broadband, Landline, Mobile and Pay TV)
If you're not happy with the way a bus or coach operator has handled your complaint, Bus Users can help.
Complain about or report company for breaking the law or committing fraud, running scams, or selling faulty products of services
If demolition work is causing problems - like noise or obstruction to pavements or roads - you can complain to your council
Contact your claims company or the Financial Ombudsman Service to make a complaint
Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted.
How trade unions can complain to the Central Arbitration Committee (CAC) when an employer has failed to disclose information for collective bargaining.
Financial services or products - how to complain, ombudsman schemes including The Financial Services Ombudsman.
Don’t include personal or financial information like your National Insurance number or credit card details.
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