Complain about your trade union
Make a complaint
Email or call the Certification Officer to talk about your complaint before you make a complaint in writing.
Certification Officer
info@certoffice.org
Telephone: 0330 109 3602
Find out about call charges
The make a complaint guidance has information on how to make a complaint and when you can make it.
The financial irregularities guidance has information on how:
- to make a complaint about the illegal or improper use of funds in trade unions and employers’ associations
- the Certification Officer might appoint an inspector to investigate the complaint
- the Certification Officer makes a decision and how they’ll tell you this
Use the complaint form
Download and fill in the registration of complaint form.
Email the registration of complaint form to the address on the form.
Make an anonymous complaint
You might be able to make your complaint anonymously if you feel your complaint would put you in danger.
Use the registration of complaint form to make your complaint and do both of the following:
- tell the Certification Officer that you want to make an anonymous complaint
- explain why you want your identity kept secret from your union
If the Certification Officer agrees, they will keep your identity secret from the trade union.
You can retract your complaint if the Certification Officer does not think your complaint can be made anonymously. You should tell them in writing that you want to retract your complaint.