We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Welcome to the VOA Rent Officers Home Page.
VOA Rent Officers carry out a range of statutory duties covering rental data, fair rent and housing benefit valuations and also provide DWP annually with current Local Housing Allowance rates.
Our latest stakeholder communications.
Information on how customers can contact us.
The Rent Officer Handbook is a manual primarily provided as practice guidance for Valuation Office Agency Rent Officers.
Valuation Office Agency Rent Officers have a number of responsibilities, including maintaining a register of fair rents and determining Local Housing Allowance.
Being stopped by the police or DVSA - fixed penalties, roadside prohibitions, driving without an operator's licence, immobilisation and impounding.
Annual returns, rules and other documents related to the employers’ association the Improvement and Development Agency for Local Government.
This VOA Rent Officer Functions privacy notice describes how we collect and use information in accordance with data protection law under UK-GDPR.
Previous releases of our e-updates.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript).