Guidance

Rent Officer duties

Valuation Office Agency Rent Officers have a number of responsibilities, including maintaining a register of fair rents and determining Local Housing Allowance.

Valuation Office Agency (VOA) Rent Officers have a statutory duty to collect and record residential private market rental data and carry out rental valuations in England.

They are responsible for:

  • maintaining a register of fair rents setting the maximum rent that can be charged for a ‘regulated tenancy’ (also known as a ‘protected’ or ‘secure’ tenancy)
  • determining Local Housing Allowance (LHA) based on private market rent levels
  • advising local authorities of the maximum subsidy level payable for housing benefit claims under the local reference rent system

The rental information is also used to produce Private Rental Market Statistics and to assist the Office for National Statistics with the production of national inflation and price indices.

Published 26 April 2016