Guidance

Valuation Office Agency: Rent Officer Handbook

The Rent Officer Handbook is a manual primarily provided as practice guidance for Valuation Office Agency Rent Officers.

• From: HM Revenue & Customs and Valuation Office Agency
• Published: 9 November 2011
• Last updated: 22 February 2017
  Show all updates

  1. 22 February 2017

     The manual has been transferred to the GOV.UK manuals format. These pages have been added here.

  2. 9 November 2011

     First published.

Documents

Fair rent registration

https://www.gov.uk/guidance/rent-officer-handbook-fair-rent-registration

Housing Benefit referral

https://www.gov.uk/guidance/rent-officer-handbook-housing-benefit-referral

Lettings research

https://www.gov.uk/guidance/rent-officer-handbook-lettings-research

Local Housing Allowance

https://www.gov.uk/guidance/rent-officer-handbook-local-housing-allowances

General matters related to all Rent Officer work

https://www.gov.uk/guidance/rent-office-handbook-other

Details

The Rent Officer Handbook is organised according to the types of statutory work undertaken by Rent Officers.

Contact

VOA Rent Officers: public

Valuation Office Agency
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For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer, please email: NSOhelpdesk@voa.gov.uk