Guidance

Valuation Office Agency: Rent Officer Handbook

• From: Valuation Office Agency
• Published: 9 November 2011
• Last updated: 22 February 2017, see all updates

The Rent Officer Handbook is a manual primarily provided as practice guidance for Valuation Office Agency Rent Officers.

Documents

Fair rent registration

https://www.gov.uk/guidance/rent-officer-handbook-fair-rent-registration

Housing Benefit referral

https://www.gov.uk/guidance/rent-officer-handbook-housing-benefit-referral

Lettings research

https://www.gov.uk/guidance/rent-officer-handbook-lettings-research

Local Housing Allowance

https://www.gov.uk/guidance/rent-officer-handbook-local-housing-allowances

General matters related to all Rent Officer work

https://www.gov.uk/guidance/rent-office-handbook-other

Details

The Rent Officer Handbook is organised according to the types of statutory work undertaken by Rent Officers.

Contact

VOA Rent Officers: public

Network Support Office - Housing Allowances
Wycliffe House
Green Lane
Durham
DH1 3UW

Email NSOhelpdesk@voa.gsi.gov.uk

Telephone 03000 502502

For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.

Document information

Published: 9 November 2011

Updated: 22 February 2017

+ full page history

1. 22 February 2017 The manual has been transferred to the GOV.UK manuals format. These pages have been added here.
2. 9 November 2011 First published.

From: Valuation Office Agency