Guidance

Valuation Office Agency: Rent Officer Handbook

The Rent Officer Handbook is a manual primarily provided as practice guidance for Valuation Office Agency Rent Officers.

Documents

Fair rent registration

Housing Benefit referral

Lettings research

Local Housing Allowance

General matters related to all Rent Officer work

Details

The Rent Officer Handbook is organised according to the types of statutory work undertaken by Rent Officers.

Contact

VOA Rent Officers: public

Valuation Office Agency
Rent Officer Functions
Customer Service Centre
Wycliffe House

Green Lane
Durham
DH1 3UW

For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.

Published 9 November 2011
Last updated 22 February 2017 + show all updates
  1. The manual has been transferred to the GOV.UK manuals format. These pages have been added here.
  2. First published.