Guidance

Valuation Office Agency: Rent Officer Handbook

The Rent Officer Handbook is a manual primarily provided as practice guidance for Valuation Office Agency Rent Officers.

Published 9 November 2011
Last updated 22 February 2017 — see all updates

• From: Valuation Office Agency

Documents

Fair rent registration

https://www.gov.uk/guidance/rent-officer-handbook-fair-rent-registration

Housing Benefit referral

https://www.gov.uk/guidance/rent-officer-handbook-housing-benefit-referral

Lettings research

https://www.gov.uk/guidance/rent-officer-handbook-lettings-research

Local Housing Allowance

https://www.gov.uk/guidance/rent-officer-handbook-local-housing-allowances

General matters related to all Rent Officer work

https://www.gov.uk/guidance/rent-office-handbook-other

Details

The Rent Officer Handbook is organised according to the types of statutory work undertaken by Rent Officers.

Contact

VOA Rent Officers: public

Valuation Office Agency
Rent Officer Functions
Customer Service Centre
Wycliffe House
Green Lane
Durham
DH1 3UW

Email NSOhelpdesk@voa.gsi.gov.uk

Telephone 03000 502502

For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.

Published 9 November 2011
Last updated 22 February 2017 + show all updates

1. 22 February 2017

   The manual has been transferred to the GOV.UK manuals format. These pages have been added here.

2. 9 November 2011

   First published.