This part of the Rent Officer Handbook includes sections: application, determination, redetermination, and redeterminations: tenancy information.
The Rent Officer Handbook is organised according to the types of statutory work undertaken by Rent Officers. Each separate workstream is listed and then each process is listed on the next level.
- Housing Benefit referral: application Applications to the Rent Officer from Local Authorities for determinations of rent in respect of claims for Housing Benefit.
- Housing Benefit referral: tenancy information How the Rent Officer gathers information about the letting which has been referred by a Local Authority for a determination of rent to be made in respect of a claim for Housing Benefit.
- Housing Benefit referral: determination The considerations of the Rent Officer when determining rents in respect of claims for Housing Benefit.
- Housing Benefit referral: redetermination Appeals of Rent Officer determinations which are considered by a separate Rent Officer.