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Findings from the quarterly BEIS Public Attitudes Tracker (PAT).
Findings from the quarterly BEIS Public Attitudes Tracker (PAT). Revised May 2022.
Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.
Two papers from the CMA's Behavioural Hub discussing and summarising evidence on online choice architecture (OCA) and how it potentially causes harm.
This review suggests factors to consider when evaluating impacts of companies disclosing that they are 'personalising' prices.
A report on the relationship between competition and innovation in digital markets, and a survey providing evidence on the scale and extent of harm experienced by third-party retailers using e-commerce platforms.
Findings from the 37th quarterly wave of the BEIS Public Attitudes Tracker (PAT).
An update on the CMA’s work in response to the coronavirus pandemic.
Findings from the 36th quarterly wave of the BEIS Public Attitudes Tracker (PAT).
Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.
Findings from the 35th quarterly wave of the BEIS Public Attitudes Tracker (PAT).
An assessment of the safety and legal issues relating to the manufacture, sale and installation of 3D printed spare parts made by unauthorised manufacturers for use in consumer domestic appliances.
An assessment of the safety implications of domestic virtual reality systems.
A review of the safety risks of domestic battery energy storage systems and measures to mitigate these.
A review of the use of blockchain and other distributed ledger technologies to verify the provenance of goods.
Research into consumer awareness and attitudes to fire safety information on soft furnishings and testing designs for new fire safety labels.
A review of 25 large white goods manuals against criteria based on industry practices and standards.
Research testing behaviourally-informed product recall messages with a consumer panel.
Research into consumer attitudes and behaviours in relation to product safety.
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