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139 results that are All research and statistics, sorted by Updated (newest)
  • Findings from the quarterly BEIS Public Attitudes Tracker (PAT).

  • Findings from the quarterly BEIS Public Attitudes Tracker (PAT). Revised May 2022.

  • Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.

  • Two papers from the CMA's Behavioural Hub discussing and summarising evidence on online choice architecture (OCA) and how it potentially causes harm.

  • Findings from the quarterly BEIS Public Attitudes Tracker (PAT).

  • This review suggests factors to consider when evaluating impacts of companies disclosing that they are 'personalising' prices.

  • A report on the relationship between competition and innovation in digital markets, and a survey providing evidence on the scale and extent of harm experienced by third-party retailers using e-commerce platforms.

  • Findings from the 37th quarterly wave of the BEIS Public Attitudes Tracker (PAT).

  • An update on the CMA’s work in response to the coronavirus pandemic.

  • Findings from the 36th quarterly wave of the BEIS Public Attitudes Tracker (PAT).

  • Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.

  • Findings from the 35th quarterly wave of the BEIS Public Attitudes Tracker (PAT).

  • An assessment of the safety and legal issues relating to the manufacture, sale and installation of 3D printed spare parts made by unauthorised manufacturers for use in consumer domestic appliances.

  • An assessment of the safety implications of domestic virtual reality systems.

  • A review of the safety risks of domestic battery energy storage systems and measures to mitigate these.

  • A review of the use of blockchain and other distributed ledger technologies to verify the provenance of goods.

  • Research into consumer awareness and attitudes to fire safety information on soft furnishings and testing designs for new fire safety labels.

  • A review of 25 large white goods manuals against criteria based on industry practices and standards.

  • Research testing behaviourally-informed product recall messages with a consumer panel.

  • Research into consumer attitudes and behaviours in relation to product safety.