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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Research into forming methods for future study of the hidden economy.
Research to find out why businesses enter and operate in the Hidden Economy.
Research to look at the services small and medium enterprises need from HMRC.
Research to look at how small and medium enterprises view their tax responsibilities.
Research into HMRC using targeted communications for Self Assessment, based on customer circumstances and need.
Research on how well customers understand the Tax Calculation and guidance sent by HMRC to those who have paid too much or too little tax.
Research into how small employers operate the Income Tax and National Insurance contributions systems.
Research to check agents' awareness and preparation for PAYE Real Time Information.
Research on employers taking part in the Real Time Information pilot.
Research on customers expectations of HM Revenue and Customs' digtal services.
Research on the effectiveness of using Core Messaging in communications.
Research to understand how PAYE Real Time Information may affect employees.
Research to test Real Time Information online help and guidance for employers.
Research into understanding employer attitudes to compliance and penalties for PAYE Real Time Information.
Research to design and test PAYE Real Time Information messages to be sent to employers by HM Revenue and Customs.
Research into employers’ reactions to PAYE Real Time Information.
Research on how care and support employers feel about using Real Time Information for PAYE instead of the Simplified PAYE Deduction Scheme.
Research to find out how well employers understand the content of the letter and helpsheet sent to them for PAYE Real Time Information.
Research to find out the effect of HMRC using online methods to communicate with businesses and individual customers.
Research findings from this qualitative follow up study with small and medium sized enterprises.
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