Research and analysis

Specialist personal tax helplines survey

Research to measure customer satisfaction for the specialist personal tax helplines.

• From: HM Revenue & Customs
• Published: 9 September 2013

Documents

Specialist personal tax helplines survey

Ref: HMRC Research Report 275

PDF, 177 KB, 22 pages

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Details

This report is about research to measure the success of HM Revenue and Customs’ specialist personal tax helplines. These telephone services cover:

• charities
• trusts
• Inheritance Tax
• probate and pensions

Published 9 September 2013