We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Help improve GOV.UK Sign up to take part in user research (opens in a new tab)
Seeks evidence on rail passengers' experiences including where they have received penalty fares or been prosecuted.
Government's response to the Office of Rail and Road's independent review of train operator revenue protection practices.
First published during the 2024 to 2026 Starmer Labour government
This government response sets out how we are addressing the findings of…
Sought feedback on new ORR guidance on rail retailing to assist retailers in meeting their obligations regarding the provision of information to passengers.
Letter from the Secretary of State for Transport to train operating companies about the Office of Rail and Road’s review of revenue protection practices.
Proposals for a delay compensation licence condition for rail passenger services.
Consultation on the proposed changes to the value of Penalty Fares in England and Wales.
First published during the 2019 to 2022 Johnson Conservative government
Consultation on the development of a code of practice to provide clear and concise railway ticket information to passengers.
Proposals on extending the pay-as-you-go (PAYG) on rail.
First published during the 2016 to 2019 May Conservative government
This call for evidence supports the Williams Rail Review.
Seeks views and evidence to inform government’s work on the Future of Mobility Grand Challenge.
Clear and agreed steps between government, industry and consumer groups to help passengers find and choose the best ticket for their journey.
Retail market review focusing on who, where and how tickets are sold, and which ticket formats are used in the rail industry.
Seeking views on whether arrangements for ticket selling are meeting passenger interests and facilitating innovation and competition.
Call for evidence on existing rail ticket purchasing practices and arrangements.
The government's goal for rail fares and ticketing is to allow more passengers to travel and to have a better experience of rail.
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
Do not include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript).