Policy paper

ORR train operator revenue protection review: Transport Secretary accepts recommendations

Letter from the Secretary of State for Transport to train operating companies about the Office of Rail and Road’s review of revenue protection practices.

• From: Department for Transport
• Published: 13 August 2025

This was published under the 2024 to 2026 Starmer Labour government

Documents

ORR train operator revenue protection review: Transport Secretary accepts recommendations

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Letter confirming that the Department for Transport will accept all recommendations made by the Office of Rail and Road’s (ORR) independent review of train operators’ revenue protection practices.

See the ORR’s independent review of train operators’ revenue protection practices for more information.

Published 13 August 2025