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Consumer protection

Policy papers and consultations

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101 results

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101 results sorted by Updated (newest)
  • Midata 2012 review and consultation

    Consults on order making power for suppliers to provide customers, upon request, historic transaction and consumption data in an open format

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consultation on enhancing consumer confidence by clarifying consumer law

    Seeks views on options to simplify the law in relation to the supply of goods, services and digital content supplied under a contract.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consolidating and modernising consumer law enforcement powers

    Seeks views on simplifying enforcement officers' investigatory powers and the removing barriers to Trading Standards operating efficiently.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • EU proposals on alternative dispute resolution (ADR): call for evidence

    Sought views from UK stakeholders on recent proposals from the European Commission on consumer alternative dispute resolution.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Proposal for a Directive on Recreational Craft and Personal Watercraft: consultation

    This consultation seeks views on the European Commission Proposal for a Directive on Recreational Craft and Personal Watercraft.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Empowering and protecting consumers

    Seeks views on institutional changes for provision of consumer information, advice, education, advocacy and enforcement.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Helping consumers make better choices and better deals

    Sets out what the government and others can do to help increase consumer power in a rapidly changing and demanding economy.

    • From: Closed organisation: Department for Business, Innovation & Skills and 2 others
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consultation on Toy Safety

    Consultation that sought views on toy safety.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Office of Fair Trading (OFT) market study on the second-hand car market: government response to recommendations

    Government response to the OFT report on the second-hand car market.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:
  • Implementation of EU Directive 2008/122/EC on timeshare, long-term holiday products, resale and exchange contracts

    Seeks the views of businesses, consumers, enforcement authorities and other interested parties on a set of draft regulations.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Negotiating Line for the Consumer Rights Directive on the Concept of Assessability for Unfairness in Consumer Contracts

    BIS is seeking views to inform its negotiating position on the Consumer Rights Directive as to whether contingent or ancillary charges should be assessed for unfairness under the unfair contract terms provisions.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government

  • Consumer Redress Schemes in Gas and Electricity: a consultation on clarification of the existing arrangements

    This consultation is about an amending Order to the Gas and Electricity Regulated Providers (Redress Scheme) Order 2008, which set out the requirement for certain licensed suppliers of gas and electricity, and licensed gas t…

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2007 to 2010 Brown Labour government

  • Civil Sanctions Pilot Consultation

    'A Better Deal for Consumers: Delivering Real Help Now and Change for the Future' announces a proposal to work with the Local Better Regulation Office to test new powers from the Regulatory Enforcement and Sanctions …

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2007 to 2010 Brown Labour government

  • Consultation on the role and powers of the Consumer Advocate

    We want your views on how the Consumer Advocate can successfully deliver real benefits to consumers. We also want to ensure that when the Consumer Advocate is equipped with new powers that he/she will have the ability to do …

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2007 to 2010 Brown Labour government

  • Price Marking Order 2004: consultation on proposal to amend the provisions concerning a change to the VAT rate

    Consultation on amending the length of time traders have to let consumers know about price adjustments after a change to the rate of VAT.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2007 to 2010 Brown Labour government

  • Pyrotechnic Articles (Safety) Regulations 2009

    Seeks feedback on implementing in the UK the EC Directive on the placing on the market of pyrotechnic articles.

    • From: Closed organisation: Department for Business, Innovation & Skills
    • Updated:

    First published during the 2007 to 2010 Brown Labour government

  • Consultation on a Consumer and Trading Standards Agency: British Hallmarking Council response

    Response of the British Hallmarking Council to the 2005 Hampton consultation paper on a proposed Consumer and Trading Standards Agency.

    • From: British Hallmarking Council
    • Updated:
  • Hallmarking: briefing paper on the draft EU Directive on precious metal items

    Briefing from the British Hallmarking Council to the Department of Trade and Industry concerning the draft EU Directive.

    • From: British Hallmarking Council
    • Updated:
  • Harmonisation and the draft EU Directive on hallmarking

    Briefing paper from the British Hallmarking Council on the EU Directive on Hallmarking.

    • From: British Hallmarking Council
    • Updated:
  • Hallmarking: EU directive on precious metals: stakeholders declaration of intent

    Declaration of intent from the British Hallmarking Council and Assay Offices among others, based on the proposals in the EU Directive.

    • From: British Hallmarking Council
    • Updated: