Impact assessment

EU Consumer Rights Directive: provisions on delivery, passing of risk, communication by telephone and consent for additional payments. Impact assessment

Assesses the costs and benefits to businesses and consumers of new requirements on the delivery period for goods. Also covers prohibition of…

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

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EU Consumer Rights Directive: provisions on delivery, passing of risk, communication by telephone and consent for additional payments. Impact assessment.

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Assesses the costs and benefits to businesses and consumers of new requirements on the delivery period for goods. Also covers prohibition of premium rate helplines, and prohibition on making any additional payments the default option, for all sales between a business and a consumer. One of four impact assessments (URN 12/1000-12/1003), which accompany the consultation on the implementation of the Consumer Rights Directive (12/999).

Published 20 August 2012