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The JSC report sets out recommendations to the HMCTS reform programme. This page details the HMCTS response to those recommendations.
A how-to guide designed to make the criminal court process more accessible and understandable for all has been produced by the Ministry of Justice.
First published during the 2019 to 2022 Johnson Conservative government
HM Courts & Tribunals Service welcomes recommendations of Dr Natalie Byrom’s report on use of data.
HMCTS response from CEO Susan Acland-Hood to National Audit Office report ‘Transforming Courts and Tribunals – a progress update’.
People using our probate and social security and child support services can get immediate guidance and support online – in addition to contacting us by phone – thanks to a new webchat service.
Some 30,000 court users seeking support had their calls answered in just 30 seconds, thanks to the introduction of the first Courts and Tribunals Service Centres earlier this year.
People applying for grants of probate online will now have their cases dealt with by trained experts located at a regional centre.
Cragg Ross Dawson, a research agency, will provide a central service to HM Courts and Tribunals Service (HMCTS), recruiting legal professionals to take part in research for projects within HMCTS
Court users in Manchester and Brentford will be able to test the benefits of extended sitting hours from September, HM Courts and Tribunals Service announced today (21 June 2019).
Greater Manchester will house a new centre designed to provide easier access to justice and support those who use courts and tribunals, HM Courts and Tribunal Service announced today (22 July 2019).
From improving security systems to fixing boilers and repairing lifts, more than 200 courts have benefitted from £15m of additional government funding for maintenance.
First published during the 2016 to 2019 May Conservative government
HMCTS and representatives of the charity sector met today (Tuesday 18 June 2019) to discuss the legacy notification service as part of the steering group set up in January.
Cases dealt with under the Single Justice Procedure will be listed online, as part of HM Courts and Tribunals Service’s efforts to make the justice system more transparent.
What to expect from security searches when entering courts and tribunals.
Legal professionals participating in a pilot study to extend court hours will have some of their costs covered.
Maintaining access to justice will be the top priority when deciding the future of courts and tribunals buildings, plans published today reveal.
HMCTS is conducting a perception survey to inform and improve how we communicate with court users.
Domestic abuse victims may seek injunctions more easily and with less stress as part of a test into the use of fully-video court hearings.
Legal professionals will soon be able to enter the vast majority of courts and tribunals more easily as a successful pilot scheme is extended nationwide.
HMCTS written response for the inquiry to consider the progress made in the reform programme
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