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How local authority-maintained schools and maintained nurseries can set up or review their complaints procedures.
There’s separate guidance on setting up a complaints procedure for…
What schools maintained by the local authority should do when setting up their whistleblowing procedure.
How to create an academies complaints procedure that complies with the Education (Independent School Standards) (England) Regulations 2014.
1. Introduction This best practice document is aimed at academies and…
Information about how the Education and Skills Funding Agency (ESFA) handles whistleblowing disclosures about academies and post-16 providers.
Guide for parents and carers about raising concerns regarding an academy’s handling of complaints.
Information about how to report instances of suspected fraud or financial irregularity to the Education and Skills Funding Agency (ESFA).
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