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Guidance to assist with implementation and understanding of the Price Marking Order 2004.
The current legislation governing hallmarking in the UK.
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations (in effect until 6 April 2025).
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
This review of the role of the energy regulator is to ensure it supports a market where innovation and high standards help drive better products and services for consumers.
How to be transparent with consumers and comply with consumer protection law.
How to make an accurate environmental claim for your product, service or organisation.
This Memorandum of Understanding (MoU) concerns the relationship between the UK Government, Scottish Government, Scottish Parliament and the Office of Communications (Ofcom), arising as a result of the Smith Commission Agr…
First published during the 2016 to 2019 May Conservative government
Poster to help independent retailers understand what they need to do to comply with consumer law.
Advice for manufacturers and retailers on footwear labelling.
Guidance for UK jewellery importers and exporters.
Information on consumer rights for residents in care homes and their families or other representatives.
Guidance on the hallmarking legislation for precious metal products.
Advice to help nurseries and early years providers understand how consumer law applies to arrangements they make with parents during the coronavirus (COVID-19) pandemic.
How to ensure your terms and practices are compliant with consumer law.
Renting a car doesn’t always go smoothly. Things can go wrong before, during or after the rental, make sure you protect yourself by reading our advice.
Guidance to help you manage the security of your devices and help protect your privacy
Guidance for Trading Standards officers on how to enforce the hallmarking law.
Yet to be processed
Practical advice for anti-virus software businesses that use auto-renewing contracts in the UK.
Don’t include personal or financial information like your National Insurance number or credit card details.
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