Guidance

Renting a car: advice for consumers

Advice on what you need to look out for when renting a car.

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Renting a car doesn’t always run smoothly. Things can go wrong before, during or after the rental.

This advice explains some of the most common complaints about car rental and what you can do to protect yourself. It also lists organisations you can contact if you experience problems with a car rental.

Published 13 July 2015
Last updated 23 March 2016 + show all updates
  1. Advice updated.
  2. First published.