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News stories, speeches, letters and notices
Detailed guidance, regulations and rules
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Data, Freedom of Information releases and corporate reports
How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law.
Guidance for food business operators on the FSA response to norovirus outbreaks, how to withdraw and recall affected products and limit the spread of norovirus
Information on consumer rights for residents in care homes and their families or other representatives.
Principles to help businesses in the online gaming industry comply with consumer protection law.
Guidance to help you manage the security of your devices and help protect your privacy
Quick guide to the main rules covering how you compete, how you treat your customers and how you sell.
There’s a wide choice of online dating services out there - don’t get caught out by the small print. You can protect yourself by looking out for the following.
British Hallmarking Council guidance on selling articles of precious metal on the internet, to comply with UK hallmarking legislation.
What extended warranties are and how you can decide whether you need to buy one.
Guidance on the new legal duties to protect money held in 'consumer savings schemes' under the Digital Markets Competition and Consumers Act 2024.
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations (in effect until 6 April 2025).
Practical advice for anti-virus software businesses that use auto-renewing contracts in the UK.
Practical information and advice on how to set up and run a collective purchasing or community buying group.
This guidance provides practical tips and advice to consumers on using trader recommendation sites.
The Joint Committee of Assay Offices’ notice on repairing and sizing rink shanks.
This Memorandum of Understanding (MoU) concerns the relationship between the UK Government, Scottish Government, Scottish Parliament and the Office of Communications (Ofcom), arising as a result of the Smith Commission Agr…
First published during the 2016 to 2019 May Conservative government
The Competition and Markets Authority has introduced new legal obligations on funeral directors and crematorium operators which are intended to assist people choose a funeral that meets their needs and budget.
Principles to help social media platforms comply with consumer protection law.
Advice for tour operators that applies to package travel and holidays which fall within the Package Travel, Package Holidays and Package Tours…
Part 3 of the Digital Economy Bill concerns protections for children online
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