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News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Guidance to assist with implementation and understanding of the Price Marking Order 2004.
Guidance to help you manage the security of your devices and help protect your privacy
Guidance for Trading Standards officers on how to enforce the hallmarking law.
Overview of the Digital Economy Bill
What extended warranties are and how you can decide whether you need to buy one.
This sets out best practice principles to ensure retailers' delivery services meet the needs of customers who live in remote communities.
Principles to help social media platforms comply with consumer protection law.
Under the Energy Transfer Scheme, Bulb Energy customers will be moved to existing energy supplier Octopus Energy.
A statement from the CMA on consumer protection law in relation to cancellations and refunds due to coronavirus
Translated versions of the Code of Practice for consumer Internet of Things (IoT) security.
Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.
The government will today (12 October 2017) publish a draft Bill to impose an energy price cap.
Practical information and advice on how to set up and run a collective purchasing or community buying group.
How the Competition and Markets Authority (CMA) uses its powers to gather information about suspected breaches of consumer law.
Advice to help nurseries and early years providers understand how consumer law applies to arrangements they make with parents during the coronavirus (COVID-19) pandemic.
How to ensure your terms and practices are compliant with consumer law.
There’s a wide choice of online dating services out there - don’t get caught out by the small print. You can protect yourself by looking out for the following.
The sub-office is operated by assay office employees as an independent facility within a host company or at a separate location.
This guidance provides practical tips and advice to consumers on using trader recommendation sites.
Current British Hallmarking Council regulations.
Don’t include personal or financial information like your National Insurance number or credit card details.
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