Guidance and regulation

Resources for business.

• From: Office for Product Safety and Standards
• Updated: 22 April 2024

Guidance for food businesses on the Weights and Measures (Food) (Amendment) Regulations 2014.

• From: Office for Product Safety and Standards
• Updated: 8 July 2021

Guidance for manufacturers, authorised representatives, and responsible persons.

• From: Department for Business and Trade and 1 others
• Updated: 1 January 2021

Non-statutory technical standards for the design, maintenance and operation of sustainable drainage systems to drain surface water.

• From: Department for Environment, Food & Rural Affairs
• Updated: 23 March 2015

A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations.

• From: Competition and Markets Authority
• Updated: 1 March 2008

The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.

• From: Department for Science, Innovation and Technology and 1 others
• Updated: 14 October 2018

How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations.

• From: Ministry of Justice
• Updated: 16 June 2014

What you can expect if you request a meter test.

• From: Office for Product Safety and Standards
• Updated: 2 July 2018

How intermediaries such as landlords are required to pass through to end users energy price support provided by the Energy Price Guarantee, Energy Bills Support Scheme, Energy Bill Relief Scheme and Energy Bills Discount Sch…

• From: Department for Energy Security and Net Zero
• Updated: 29 September 2023

This document explains and gives guidance on issues which are likely to arise from the regulations on private sewers transfer.

• From: Department for Environment, Food & Rural Affairs
• Updated: 21 September 2011

Electricity Act 1989: Statutory register of all pattern approved electricity meters suitable for billing purposes in the UK.

• From: Office for Product Safety and Standards
• Updated: 28 February 2024

Give information to consumers when selling food that is loose or hasn't been prepacked by another producer.

• From: Department for Environment, Food & Rural Affairs and 1 others
• Updated: 3 January 2017

Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.

• From: Department for Business and Trade and 1 others
• Updated: 3 July 2018

Information for content creators on complying with consumer protection law when endorsing products, brands or services on social media.

• From: Competition and Markets Authority
• Updated: 3 November 2022

An example of what an age verification policy for premises that sells or supplies alcohol could look like.

• From: Home Office
• Updated: 30 September 2010

The Guidance on the Implementation of the Sunbeds (Regulation) Act 2010 is for local authority authorised officers to support enforcement.

• From: Department of Health and Social Care
• Updated: 8 April 2011

How the CMA uses its consumer powers to address problems in markets, including its approach to compliance and enforcement of consumer law.

• From: Competition and Markets Authority
• Updated: 4 November 2020

For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017).

• From: Crown Commercial Service
• Updated: 30 June 2017

How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).

• From: British Hallmarking Council
• Updated: 9 December 2021

This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.

• From: British Hallmarking Council
• Updated: 18 November 2022