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Tells HM Passport Office staff what Knowledge Base is and how to use it.
This document contains information about Lesotho to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to deal with refusing passport applications and facilities
Tells HM Passport Office staff about the importance of reading and recording permanent records of information, such as case notes and passport notes.
This document contains information about Saudi Arabia to help HM Passport Office staff process passport applications.
This document contains useful information about Sierra Leone which will assist His Majesty’s Passport Office staff process passport applications.
His Majesty’s Passport Office guidance explaining how we return customer’s documents to them when the application is still live.
Tells HM Passport Office staff about the process for issuing restricted validity passports.
This document contains information about Guernsey, Alderney and Sark to help HM Passport Office staff process passport applications.
This document contains information about Hong Kong to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about documents the Home Office issue.
Tells HM Passport Office staff how to show uncommon names in passports.
This guidance is for HM Passport Office staff dealing with live passport applications (or recently issued passports).
This document contains information about Argentina to help HM Passport Office staff process passport applications.
This document contains useful information about United States which will assist HM Passport Office staff process passport applications.
This document tells HM Passport Office staff about the immigration permissions customers need to live in the UK.
This document contains information about Nigeria to help HM Passport Office staff process passport applications.
This document contains information about the Netherlands to help HM Passport Office staff process passport applications.
This document tells HM Passport Office staff how to process a passport application to renew or replace an old blue passport.
This guidance tells His Majesty’s Passport Office staff about our one passport per person policy.
Do not include personal or financial information like your National Insurance number or credit card details.
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