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This document contains information about Lebanon which will assist HM Passport Office staff process passport applications.
This guidance tells HM Passport office staff about sign after receipt passports.
Tells HM Passport Office staff how to handle applications and queries from prisoners (detainees), including ex-prisoners or those out on licence, in the UK or overseas.
Tells HM Passport Office staff what to do if we issue a passport with an error.
Tells HM Passport Office staff about the process for issuing restricted validity passports.
Further information on the approval of premises as venues for civil marriage and civil partnerships.
Tells HM Passport Office staff how to deal with customer questions made through Members of Parliament.
His Majesty’s Passport Office guidance about customer complaints and how these are resolved.
This document tells HM Passport Office staff how to deal with applications completed and consented to by third parties.
Tells HM Passport Office staff how to deal with passport applications from customers who hold British overseas citizenship.
This guidance is for HM Passport Office staff dealing with live passport applications (or recently issued passports).
Tells HM Passport Office staff about handling Freedom of Information requests.
Tells HM Passport Office staff how to communicate with customers.
This document contains information about Egypt to help HM Passport Office staff process passport applications.
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
This document contains useful information about Ukraine which will assist HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to examine passport applications and respond to customers affected by the Windrush scheme.
This document contains useful information about Taiwan which will assist His Majesty’s Passport Office staff process passport applications.
Guidance for HM Passport Office staff on how to deal with applications involving surrogacy (a type of assisted reproduction).
This document contains information about Syria to help HM Passport Office staff process passport applications.
Do not include personal or financial information like your National Insurance number or credit card details.
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