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Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
This document contains information about Bolivia to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to use a balance of probabilities when dealing with passport applications.
This document contains information about Bahrain to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
This document contains information about Cambodia to help HM Passport Office staff process passport applications.
Tells HMPO staff how to process passport applications for customers who urgently need a passport for urgent government business or compassionate reasons.
Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
Tells HM Passport Office staff how customers apply for a passport using a paper application.
Tells HM Passport Office staff about the importance of reading and recording permanent records of information, such as case notes and passport notes.
This document contains useful information about Mexico to help HM Passport Office staff process passport applications.
Information about the roles and responsibilities of authorised persons, the clergy and secretaries of synagogues for marriage ceremonies.
This document contains information about Myanmar (Burma) to help HM Passport Office staff process passport applications.
This document contains information about Switzerland to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to deal with passport applications when the customer’s signature does not match their name.
This guidance tells His Majesty’s Passport Office staff what to tell customers who ask about visas or requirements for foreign travel.
This document contains information about Cyprus to help HM Passport Office staff process passport applications.
This document contains information about Republic of the Congo to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to deal with customer questions made through Members of Parliament.
Tells HM Passport Office staff how to deal with passport applications from members of the British Diplomatic Service and British Diplomatic Missions abroad.
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