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This document includes guidance on first-time applicants, renewals, parental responsibility, court orders and loco parentis.
Tells HM Passport Office staff how to deal with passport applications where the customer's parent was granted pre-settled status under the EU Settlement Scheme.
Explains the roles and responsibilities of secretaries (for marriages) of synagogues at marriage ceremonies.
This document contains information about Ireland to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about name related case notes and name related automatic case notes that the system adds automatically.
A new passport design was launched on 3 November 2015.
This document contains information about Spain to help HM Passport Office staff process passport applications.
His Majesty’s Passport Office guidance on how to deal with applications involving assisted reproduction.
This guidance is for HM Passport Office staff.
Tells HM Passport Office staff about compensating a customer or claiming compensation when something goes wrong.
Tells HM Passport Office staff how to deal with customer questions made through Members of Parliament.
This guidance tells HM Passport Office staff about passport applications for a child born between August 2018 to 30 June 2021.
Tells HM Passport Office staff how to deal with faulty passports.
This document contains information about France to help HM Passport Office staff process passport applications.
This document contains information about Greece to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about documents the Home Office issue.
Tells HM Passport Office staff how to communicate with customers.
This document contains information about Isle of Man to help HM Passport Office staff process passport applications.
This guidance tells His Majesty’s Passport Office staff about our one passport per person policy.
This guidance tells HM Passport Office staff about who can apply for a passport using the Premium service.
Don’t include personal or financial information like your National Insurance number or credit card details.
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