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Tells HM Passport Office staff about the customer’s date of birth and how it must be shown on the passport and in our records.
Eligibility and application guidance for organisations wishing to gain access to death registration information.
Tells HM Passport Office staff how customers apply for a passport online using Digital Customer Services.
Information about St Helena, Ascension Island and Tristan da Cunha which will assist HM Passport Office staff process passport applications.
Tells HM Passport Office staff what to do if we need parental consent for a minor’s application and identify a safeguarding issue.
Tells HM Passport Office staff how to establish British nationality for people born abroad when their parent was in Crown, Designated or EU community service.
Tells HM Passport Office staff about names that cannot be used in passports.
This document contains information about Myanmar (Burma) to help HM Passport Office staff process passport applications.
This document contains information about Pakistan to help HM Passport Office staff process passport applications.
HM Passport Office guidance about parental responsibility, birth parents, adoption and surrogacy.
Tells HM Passport Office staff what happens when a customer decides to take legal action that relates to their passport or passport application.
His Majesty's Passport Office guidance on withdrawing passports and passport facilities (services).
This guidance is for HM Passport Office staff based in Newport, who deal with Welsh language Digital Fast Track and Premium service passport applications.
Examples of changes we have introduced following customer feedback.
This document contains information about Syria to help HM Passport Office staff process passport applications.
This document contains information about Sudan to help HM Passport Office staff process passport applications.
This document contains useful information about Ukraine which will assist HM Passport Office staff process passport applications.
This document contains useful information about United Arab Emirates which will assist His Majesty’s Passport Office staff process passport applications.
This document contains information about Vietnam to help HM Passport Office staff process passport applications.
This document contains information about Vanuatu to help HM Passport Office staff process passport applications.
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