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Guidance and regulation

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From Government Digital Service (GDS)
  • How to write well for your audience, including specialists.

  • Good Practice Guide (GPG) 45 helps you decide how to check someone's identity.

  • How to use chatbots and webchat tools to improve your users’ experience of your service.

  • All public facing services which require users to prove their identity and login must use GOV.UK One Login.

  • The UK government's design principles and examples of how they've been used.

  • Find out how accessible the GOV.UK app is and how to tell us about accessibility problems.

  • The Technology Code of Practice is a set of criteria to help government design, build and buy technology.

  • How we've tested the accessibility of the GOV.UK ID Check app, issues we've found, and how you can report problems.

  • Planning and managing digital content to meet the needs the public has of government.

  • What to do if you get an email, text message or phone call from GOV.UK One Login that you were not expecting or think may be a scam or a hack.

  • Learn how to publish accessible documents to meet the needs of all users under the accessibility regulations.

  • Data security control principles to use when processing and sharing personal data in your service.

  • When and how to use the GOV.UK formats.

  • Guidance for public sector organisations on how to use data appropriately and responsibly when planning, implementing, and evaluating a new policy or service.

  • Using Markdown to format content on GOV.UK.

  • Guidance for government editors and publishers about how to create and edit documents and organisation pages.

  • Find out why you may see some differences while using GOV.UK, and how to know you're in the right place.

  • Tell users how accessible your website or mobile app is in your accessibility statement, based on recent testing.

  • Sample accessibility statement for a fictional public sector website or app, including sample wording and guidance on what to include.

  • Guidance on handling sensitive information in IT.