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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Complain about a school - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted.
Duties and responsibilities of the principal accountable person.
How councils deal with complaints about noise at night, intruder alarms, construction noise and loudspeakers in the street.
If demolition work is causing problems - like noise or obstruction to pavements or roads - you can complain to your council
Your rights when bailiffs visit your home - entering your home, debts, complaining about private bailiffs, court bailiffs, civilian enforcement officers, certificated enforcement agents. Includes information from the withdrawn EX345 guidance.
Data which tracks whether telecommunications customers had a reason to complain about the service they received; if they went on to make a complaint; and, if not, why not. (Broadband, Landline, Mobile and Pay TV)
How councils assess and deal with nuisance odours from industrial, trade and business premises.
Employment Appeal Tribunal Judgment of Mrs Justice Eady on 24 May 2024.
The process of making a complaint about the Service Police.
Complain to HMRC about the service you received: what you need to do, what happens when you complain, disagree with a decision
Find out how the Prevent programme supports people who are at risk of becoming involved with terrorism through radicalisation.
Whistleblowing - what it is, who to tell, what to expect and how to complain if you're treated unfairly
Complain about or report company for breaking the law or committing fraud, running scams, or selling faulty products of services
Financial services or products - how to complain, ombudsman schemes including The Financial Services Ombudsman.
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
Advice and guidance on the health needs of migrant patients for healthcare practitioners.
Information about how to make an Armed Forces Service Complaint.
Make, or respond to, a complaint under Regulation 6(1) of the Information and Consultation of Employees Regulations 2004.
Complain about the Child Benefit Office - online complaint form, complaints address and telephone number
Find out how to make a complaint about how Prevent has been applied.
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