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We're seeking your views on how to ensure that our regulatory, competition and enforcement regimes are suitable for the modern economy and the modern consumer.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Ensuring you get what you pay for.
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Information and resources.
A study of the shopping habits of different types of consumer.
The CMA has responded to the Government's Green Paper: Modernising Consumer Markets.
The UK’s product safety laws – which are over 30 years old – are set to be overhauled in a bid to make them fit for emerging technologies and new shopping habits.
A call for views on proposals for regulating the cyber security of consumer 'smart' products ran from 16 July to 6 September 2020.
This report outlines how grouping non-domestic customers into attitudes towards smart metering, business and energy can be utilised to increase engagement with smart meters.
A clampdown on fake reviews and hidden fees has been announced by the Government which will help customers cut the costs of living.
How we will approach consumer regulation from 1 April 2024.
Literature review for BIS to explore the relationships between, and evidence base for, consumer empowerment and economic growth. Identifies …
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