We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
InForm keeps you informed of news, views and updates from across the Government Property Agency.
What you need to know about and do to comply with the law and keep consumers safe.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Rules for online and distance selling for businesses
If you hold certain information, you should contact OFSI as soon as practicable.
Waste electrical and electronic equipment (WEEE) - retailer and wholesaler responsibilities, waste collection and compliance schemes.
Advice on writing clear notices and maximising replies to your FSNs.
Upper Tribunal Administrative Appeals Chamber decision by Judge Wikeley on 22 April 2024.
The CMA is looking at consumer protection in the green heating and insulation sector.
The Resilience Capabilities Programme aims to increase the capability to respond to and recover from civil emergencies and provides advice on preparing for a crisis.
This Privacy Notice explains who is processing your data, the personal data we collect, how we use it, who we share it with, and what your legal rights are.
Find out how the Rural Payments Agency (RPA) handles your personal data
Guidance for independent energy suppliers, key documents and events that impact on independent suppliers. Contact details for relevant policy leads.
Guide for suppliers on a Crown Commercial Service (CCS) commercial agreement, who supply common goods and services to the public sector.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Employee rights and employer legal obligations - the Information and Consultation of Employee regulations, setting up information and consultation agreements, complaints
Find out about the VAT liability of insurance transactions and insurance related services.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.