1. Your responsibilities

You must provide a way for your customers to dispose of their old household electrical and electronic equipment when you sell them the same goods new.

The Waste Electrical and Electronic Equipment (WEEE) regulations apply regardless of how you sell the products, whether direct or by internet, mail order or telephone.

You must do 1 of the following:

Read the full WEEE regulations guidance for more information.

Report a distributor that is breaking the regulations.

Tell your customers which service you provide

You must provide free written information to your customers on:

  • which take back service you provide
  • how they can reuse and recycle electrical and electronic equipment
  • why this waste needs to be separated from other waste
  • the damaging effects of not recycling electrical and electronic equipment
  • the meaning of the wheelie bin symbol


You must provide this information by:

  • displaying posters in your store about which service you provide
  • including information leaflets with the electrical and electronic equipment you sell

Download free posters and customer information.

Online retailers

You must publish information about electrical and electronic waste and the service you offer on your website.

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