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To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
This series brings together all documents relating to the basic bank account data reported to the Treasury by the nine banks designated to provide basic bank accounts.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Information for consumers and businesses on their rights and responsibilities under consumer law.
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Ensuring you get what you pay for.
OTS publishes an update on the Single Customer Account.
Information and resources.
Bank scores reveal what’s out there for customers and holds providers to account during time of financial pressure
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Consumer Futures annual report and accounts for the financial year 2013 to 2014.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
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