We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Register to vote Register by 18 June to vote in the General Election on 4 July.
What you need to know about and do to comply with the law and keep consumers safe.
Information providing useful details about the OISC, guidance towards immigration advice, frequently asked questions and getting the best from your adviser.
Complain about a trade union if you think they've broken the rules - ballots, strikes, mergers, what you can and cannot complain about, appeal against a decision, anonymous complaints
We’re seeking views on ways to improve consumer choice, including improving advice and representation and making switching suppliers faster.
The process of making a complaint about the Service Police.
Complaint form and guidance on who can complain to the Certification Officer (CO), what you can complain about and how to complain.
When and how to complain to the Adjudicator's Office about their service or decision.
How trade unions can complain to the Central Arbitration Committee (CAC) when an employer has failed to disclose information for collective bargaining.
Guide for businesses on best practice when using non-disclosure clauses in compensation settlement agreements where product safety is a factor.
Duties and responsibilities of the principal accountable person.
This guidance explains how we handle complaints from customers about our conduct or standards of service.
These reports set out the Regulator of Social Housing’s approach to consumer regulation.
Social housing should be safe, secure and well maintained. If you have an issue with your landlord, it’s now easier to make things right.
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
The CMA is investigating how products and services claiming to be 'eco-friendly' are being marketed, and whether consumers could be being misled.
We publish these summaries when we or the setting need to take action to ensure they are meeting requirements.
Rules on consumer and business sales contracts under the Unfair Contract Terms Act and Unfair Terms in Consumer Contracts Regulations
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).