Collection

Consumer Information

Information designed to provide consumers with the facts they need to make the best choice with regards to immigration advice and services

Overview

Welcome to the collection of pages designed to provide useful information for consumers as well as the answers to any questions anyone who is thinking of using an OISC regulated organisation may have. You should find the information you need collected in these pages such as adviser finder, but if you don’t, you can always phone us on 0345 000 0046 or email info@oisc.gov.uk

Contents

Who are the OISC and what do we do?

Information for consumers about the OISC and the work we do, how we license organisations to provide immigration advice, as well as what we can’t help you with. Who are the OISC and what do we do?

Finding and using an OISC regulated organisation.

The best to way to find an OISC regulated organisation near you that can help with your immigration matter. Finding and using an OISC regulated organisation

Shortcut to Adviser Finder

If you would like to find an OISC regulated adviser in your area, you can use our online facility. Adviser finder

What you can expect from your adviser.

The standards we set that all organisations must follow. What you can expect from your adviser

Getting the best from your adviser.

Practical tips on the steps you can take as a consumer, to make sure that you get the most out of your OISC regulated adviser. Getting the best from your adviser

Complaints

What to do if you feel that things have not gone the way you expected. Complaints

What you can expect from the OISC.

Information on how we will treat you and any information you provide us, including how quickly we will reply to you and what to do if English is not your first language. What you can expect from the OISC

FAQS

A collection of the answers to the most common questions we get asked by consumers. FAQs

Published 21 August 2019