Guidance

Complaints

Guidance on how to make a complaint about an immigration adviser or a member of Immigration Advice Authority staff.

• From: Immigration Advice Authority and Office of the Immigration Services Commissioner
• Published: 20 August 2019
• Last updated: 20 August 2019
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  1. 20 August 2019

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  2. 20 August 2019

     First published.

Documents

Complaints

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If you are dissatisfied with the advice, service or conduct of an immigration adviser or a member of Immigration Advice Authority staff, this guidance explains how to raise a complaint and what happens next.