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Register to vote Register by 18 June to vote in the General Election on 4 July.
Information for consumers and businesses on their rights and responsibilities under consumer law.
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
Information and advice for businesses on how to comply with consumer protection law in the online reviews and endorsements sectors.
How to make a complaint to the UK National Contact Point (UK NCP) if you think the Organisation for Economic Co-operation and Development (OECD) guidelines have not been met.
This document provides guidance for consumer bodies seeking to become super-complainants to the Financial Conduct Authority (FCA).
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
How to ensure the products you make or import comply with the law and are safe for consumers to use.
Complain about or report company for breaking the law or committing fraud, running scams, or selling faulty products of services
How to claim compensation yourself or if using a claims management company, check they're authorised, your rights and their obligations.
A short guide to what super-complaints are and who can make them to the CMA.
Guidance for independent energy suppliers, key documents and events that impact on independent suppliers. Contact details for relevant policy leads.
This document provides guidance for consumer bodies seeking to become super-complainants to the Payment Systems Regulator (PSR).
Independent complaints assessors review complaints made against the Department for Transport, its agencies and other bodies.
Information for manufacturers of medical devices about reporting adverse incidents and field safety corrective actions to the MHRA.
We provide a free, independent complaint resolution and investigation service for those who are unhappy with the Home Office’s final response to their complaint. OIEC is part of the Home Office .
The Independent Examiner of Complaints will investigate if you are unhappy with the Home Office’s final response to a complaint.
How to complain about the service you get from the Office for Product Safety and Standards (OPSS).
Complain to HMRC about the service you received: what you need to do, what happens when you complain, disagree with a decision
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