Contact your council, water supply company or the Environment Agency Incident Hotline to report flooding from water mains, public drains, sewers, rivers or the sea.

Flooding from roads and public drains

Your local council is responsible for dealing with road flooding and flooding from public drains.

Sewers

Report a blocked sewer or sewage flooding to your water and sewerage company.

Private drains

Private drains are the responsibility of the homeowner/occupier. Your local water company or drainage contractors will fix the damage for a fee.

Flooding from a burst water main

Report flooding from a burst water main to your water and sewerage company.

Flooding from a main river or the sea

Call the Environment Agency incident hotline to report flooding from a main river or the sea.

Environment Agency incident hotline
0800 80 70 60
24-hour service
Find out about call charges

Flooding from other rivers

Contact your local council to report flooding from other rivers.

Flooding from groundwater

Contact your local council to report flooding from groundwater in your area.

Flooding in your home

Any flood damage in a home is the responsibility of the homeowner or occupier.