Contact your council, water supply company or the Environment Agency Incident Hotline to report flooding from water mains, public drains, sewers, rivers or the sea.

Flooding from roads and public drains

Your local council is responsible for dealing with road flooding and flooding from public drains.

Sewers

Report a blocked sewer or sewage flooding to your water and sewerage company.

Private drains

Private drains are the responsibility of the homeowner/occupier. Your local water company or drainage contractors will fix the damage for a fee.

Flooding from a burst water main

Report flooding from a burst water main to your water and sewerage company.

Flooding from a river and the sea

Call the Environment Agency Incident Hotline to report flooding from a river and the sea.

Environment Agency Incident Hotline
0800 807 060
Find out about call charges

Flooding from the ground

Contact your local council to report flooding from the ground in your area.

Flooding in your home

Any flood damage in a home is the responsibility of the homeowner or occupier.

Help us improve GOV.UK

Please don't include any personal or financial information, for example your National Insurance or credit card numbers.