Who you need to contact depends on what’s flooding.
Sewers and burst water mains
Contact your local water company to fix:
- blocked sewers
- burst water mains
Public drains and flooded roads
Contact your local council to:
Rivers and the sea
Call the Environment Agency to report:
- a blockage, for example a fallen tree
- collapsed or badly damaged river or canal banks
- unusual changes in river flow
- flooding from the sea or a main river - you can check which are main rivers
Contact your local council to report flooding from other rivers, brooks or streams.
Environment Agency incident hotline
0800 80 70 60
Find out about call charges
Report groundwater flooding to your local council. Groundwater flooding is caused by water rising up through the ground.
Floods caused by private drains are the responsibility of the property owner.