Income Support

How to claim

If you have less than 3 children, you should apply for Universal Credit instead.

Check you’re eligible for Income Support before you apply.

The quickest way to apply for Income Support is by phone.

New benefit claims

Jobcentre Plus - new claims
Telephone: 0800 055 6688
Textphone: 0800 023 4888
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 055 6688
Welsh language: 0800 012 1888
Monday to Friday, 8am to 6pm
Find out about call charges

You can also apply by post by sending a claim form to your local Jobcentre Plus.

Alternative formats

Call to ask for alternative formats, such as braille, large print or audio CD.

There’s a different way to apply in Northern Ireland.

You can claim Income Support for yourself and your partner, if they have not already made a claim.

You’ll need to give details about:

  • your income
  • the income of any partner
  • where you live
  • who lives with you

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for mandatory reconsideration.