Income Support

How to claim

Check you’re eligible for Income Support before you apply.

The quickest way to apply for Income Support is by phone.

New benefit claims

Jobcentre Plus - new claims
Telephone: 0800 169 0350
Textphone: 0800 023 4888
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0350
Video relay service for British Sign Language (BSL) users - check you can use the service
Welsh language: 0800 012 1888
Monday to Friday, 8am to 6pm
Find out about call charges

You can also apply by post by sending a claim form to your local Jobcentre Plus.

Alternative formats

Call to ask for alternative formats, such as braille, large print or audio CD.

There’s a different way to apply in Northern Ireland.

You can claim Income Support for yourself and your partner, if they have not already made a claim.

You’ll need to give details about:

  • your income
  • the income of any partner
  • where you live
  • who lives with you

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for mandatory reconsideration.