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Guidance

Rail statistics information

Guide to rail statistics, accompanying notes and definitions and additional sources reporting on the rail industry.

Information on rail passenger numbers and crowding statistics

Statistics for rail passenger numbers and crowding on weekdays in major cities in England and Wales are based on passenger counts carried out by train operating companies on behalf of the department. These represent a ‘typical’ weekday in autumn and cover National Rail services run by franchised and concession train operators. These statistics do not include Open Access train operators, train operators that are franchised by Transport Scotland, or non-national rail networks.

Rail passenger numbers and crowding statistics: notes and definitions

Information on wider rail statistics

The following four statistical data series about the railway in Great Britain, previously published by the department, are now published elsewhere:

The notes and definitions document provides background information on the data tables, their data sources and supporting technical documents. Rail statistics: notes and definitions (PDF, 342 KB, 17 pages)

Most statistics about the rail industry are published by other organisations. Therefore, a number of the statistics that appear in this series are originally published elsewhere. In these cases, more up-to-date and more detailed statistics than those published here may be available from the organisation that produces them.

Other sources of rail statistics are:

Statistics and research accreditation

The rail passenger numbers and crowding statistics were designated as accredited official statistics in July 2013.

The post holders who are given access to the rail passenger numbers and crowding statistics up to 24 hours prior to release are available in the pre-release access list.

All other statistics published are official statistics. The department’s view is that all statistics which are not designated as accredited official statistics are robust and have been produced to a suitable standard.

Updates to this page

Published 28 February 2019
Last updated 28 July 2026 Show all updates
  1. Notes and definitions for Rail passenger numbers and crowding on weekdays in major cities in England and Wales: 2025 published.

  2. Updated the notes and definitions for the Rail passenger numbers and crowding on weekdays in major cities in England and Wales: 2024 publication.

  3. Notes and definitions updated for the latest rail passenger numbers and crowding release.

  4. Rail passenger numbers and crowding notes and definitions updated for the 2019 report.

  5. Updated for 24th July 2019 publication.

  6. First published.

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