Guidance

HM Land Registry requisitions

General advice for conveyancers on how to avoid requisitions.

About requisitions

Sometimes, we are unable to complete a registration application because some of the information we need is missing, incomplete or wrongly drawn.

In these cases, we often raise a requisition – a formal request for the applicant to supply the information. If the applicant does not provide this information, we may end up cancelling their application.

Nearly 20% of registration applications require us to raise a requisition, but requisition rates vary widely between individual firms, up to 50% of applications in some cases.

The caseworkers who process the applications apply their judgement and decide whether a requisition is required. We have a thorough policy and guidelines, but land registration can be very complicated and one individual’s judgement may differ from another’s.

This means that sometimes a particular issue may or may not be able to be resolved without a requisition.

As well as the more complicated requisitions, we see many basic errors on applications, for which we always need to raise a requisition. For example, deeds not being executed properly or where names on the Register do not match the names on a transfer of land.

Nearly half of all requisitions could be avoided. Find out about the differences between avoidable and unavoidable requisitions.

In the time it takes to issue and resolve requisitions, we estimate that we could process thousands of registration applications in the course of a year. There is also the cost to you in responding to our requisitions.

If you are a land or property professional, you can work with us to help improve the speed of service you receive.

Follow our advice on this page to reduce the common errors and reduce the number of requisitions you receive. You can also find detailed advice and tips in practice guide 50: requisition and cancellation procedures.

How to avoid HM Land Registry requisitions

You can avoid requisitions by:

Checklists to help you avoid requisitions

Most of the applications we receive are to update or change the register of land that is already registered.

First registrations are often the most complicated registrations and have some of the highest requisition rates.

Variations in names flowchart

Find out what action you need to take if there are variations in names of individuals between deeds, or between those deeds and the register. Use our flowchart to see how to resolve variations in names when lodging an application.

Variation in names flowchart

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email customersupport@landregistry.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Lease extensions

Lease extensions also attract many requisitions.

Most common reasons for requisitions

If you are a land and property professional, watch our videos to help you avoid the most common reasons for requisitions. You may also want to use these as training materials within your firm:

Webinars

Join our free webinars to learn how to prepare and send us quality applications. These sessions are for HM Land Registry professional customers only.

You can join sessions from your desktop (see join using desktop software) or by using your iOS, Android or Windows devices (see GoToWebinar for mobile devices).

To attend the live sessions

You need to:

  1. Select ‘Register now’ for the topic you want to join.
  2. Select a date and time from the drop-down option.
  3. Register.
  4. Sign in at least 5 minutes before it starts (or register ahead of time).

During the sessions

You will be able to:

  • ask our experts questions during live webinars, using the on-screen text box
  • get answers to your questions at the end of each session

After the sessions

We will send the recording of the session to anyone who registered, even if they did not attend. If you can’t attend a live webinar you can watch our pre-recorded sessions.

Topics available

We will continue to add new sessions and topics to this page. We currently cover 11 topics, including:

Trusts of land – the creation and protection of interests

In this 1-hour session you will learn:

  • how private trusts of land can be created
  • the difference between the legal estate and a beneficial interest
  • how to protect trust interests on the title
  • what happens when a trust comes to an end

Register now

Pre-submission Enquiry and Application Management services

In this 1-hour session you will learn:

  • what the Pre-submission Enquiry and Application Management services offer
  • when these services can and cannot be used
  • how to apply for these services

Register now

Leases – prescribed clauses and avoiding common errors

In this 1-hour session you will learn:

  • how to correctly complete the prescribed clauses lease
  • what evidence you must supply with your application
  • how to avoid common errors

Register now

Identity requirements for substantive applications

In this 1-hour session you will learn:

  • which applications require confirmation of identity or identity evidence under rule 17
  • the identity requirements for different transactions
  • how to account for identity on application forms
  • how to complete forms ID1 and ID2
  • how to account for the identity of attorneys

Register now

Discharges

In this 40-minute session you will learn:

  • how to identify when a discharge is required
  • how to account for discharges using application enquiry
  • how to complete the application forms and ID (identity) requirements
  • how to apply for a discharge in forms DS1 and DS3
  • about noted charge requirements

Register now

Variation in names

In this 40-minute session you will learn:

  • about the improvements we have made to our variation in name guidance
  • what to check before submitting your application
  • what evidence you must supply with your application
  • how to avoid common errors

Register now

Execution of deeds

In this 45-minute session you will learn:

  • how to execute a deed depending on the parties involved
  • how to avoid common execution errors
  • some of the more complex execution requirements including overseas companies
  • where you can find further information on execution requirements

Register now

Restrictions – entry, removal and compliance

In this 70-minute session you will learn:

  • how to enter standard and non-standard restrictions
  • when to cancel and when to withdraw a restriction
  • what you need to provide when complying with restrictions
  • when and how to disapply and modify a restriction
  • how to deal with restrictions on developer titles

Session format: 45-minute presentation and 25 minutes for questions and answers

Register now

General plan requirements for registration, including developing estates

In this 45-minute session you will learn:

  • about general boundaries and section 60 of the Land Registration Act 2002
  • when the use of a verbal description in a deed is appropriate
  • what the registration requirements are for plans lodged with a deed or application
  • about the additional services we offer to customers involved in developing estates (estate boundary approval, estate plan approval, draft deed approval)

Register now

First registration enquiries including copy deeds

In this 45-minute session you will learn:

  • how to submit copy deed applications
  • how to complete form FR1
  • about the common problems that occur when first registrations are submitted
  • how to avoid the rejection or cancellation of your applications

Register now

Lodging quality applications through the portal

In this 1-hour session you will learn:

  • how to submit an application through the Document Registration Service
  • the most effective way to reply to a requisition
  • how to use Application Enquiry
  • how to access PDF downloads and notifications

Register now

Requisitions and how you can avoid them

In this 1-hour session you will learn:

  • what requisitions are and why you get them
  • about our workload
  • the difference between avoidable and unavoidable requisitions
  • how to avoid the top five requisitions
  • where you can find detailed requisition information on GOV.UK

Register now

Published 7 October 2016
Last updated 1 April 2020 + show all updates
  1. Added 'Trusts of land – the creation and protection of interests' webinar.

  2. Added 'Trusts of land – the creation and protection of interests' and 'Pre-submission Enquiry and Application Management services' webinars.

  3. Latest webinar dates added.

  4. Updated the link for our variations in name webinar.

  5. Added new webinar: Leases – prescribed clauses and avoiding common errors. Added latest webinar dates.

  6. Identity requirements for substantive applications added.

  7. Latest webinar dates added.

  8. Added Discharges webinar

  9. Variation in names webinar added.

  10. A link to our 'how to avoid requisitions' playlist on YouTube has been added.

  11. New webinar dates added

  12. New webinar dates added

  13. New webinar information added.

  14. New webinar information and session links added.

  15. 'Variation in names flowchart' added to help conveyancers lodge applications.

  16. Information and dates about webinars for business customers added.

  17. First published.